Contact Us® – Claim Information
If you have any questions or concerns about our claims service, please contact us using one of the methods of communication below. If you have a claim to report, please contact your local independent agent.
If your efforts to reach your independent agent have failed and you have an emergency claim - you may call toll free (800) 435-0397 24 hours a day, 7 days a week.
We may also be reached at our claims office:
89 State Street
PO Box 188
Montpelier, Vermont 05601-0188
Phone: (802) 223-2341
Toll Free: (800) 435-0397
Fax: (802) 229-7647
After Hours Emergency Claims Reporting
Toll Free (800) 435-0397 Option #4
Click to send mail to Claims
Agent Finder
Please select an agent by choosing your state or by entering your zip code.
Helpful Resources
Massachusetts Private Passenger Automobile
- The Massachusetts Registry of Motor Vehicles
- Consumer Affairs and Business Regulation – Massachusetts
- Ways to Save on Your Auto Insurance
The Insurance Industry
- A.M. Best Company
- Insurance Services Office (ISO)
- CPCU Society
- National Association of Insurance Commisioners (NAIC)
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