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System Administrator

To coordinate and carry out a variety of IBM i (AS/400) system support functions, including security, system performance, hardware/software user support, system software administration and support, and related functions.  This position also performs some computer operations.


  • Develop and maintain up-to-date technical knowledge of all equipment, systems software and applications software, as relates to the IBM i or Operations.
  • Coordinate IBM i security functions: track daily security violations and monitor security to ensure data integrity; participate in developing, implementing and maintaining IBM i information systems security, and backup and recovery program.
  • Perform a variety of Operations software evaluation functions: conduct software evaluations and comparisons.  Analyze current and future systems application software, performance and disk usage.  Monitor resource utilization to ensure acceptable performance and project future needs.
  • Installation and configuration of various software packages, patches and fixes (PTFs).  Provide technical guidance related to operating system and system application software to other technical staff.
  • Participate in department planning efforts related to assessing and improving computer operations functions.
  • Deal with a variety of problems that arise on a daily basis.  Troubleshoot hardware/software malfunctions, correcting problem if possible and referring to senior staff or outside vendors/consultants as appropriate.
  • Serve as back up for Computer Operations, as well as performing back up duties to the Operations Manager in specific areas.
  • Develop and maintain up-to-date technical knowledge of systems software and applications software, as relates to the IBM i or Operations.  Review documentation periodically and new release notes as available.
  • Coordinate / carry out / assist with a variety of special projects.
  • Keep up-to-date on relevant new technological developments in the industry.
  • Provide off-hour support as it relates to the IBM i or Operations, as needed.
  • Performs other duties or special projects as required or as assigned.



General supervision is received from the Operations Manager, or other senior staff.


  • Bachelor's degree in computer science or other appropriate discipline, plus 2 to 4 years of relevant computer operations experience; or high school plus 4 to 7 years experience; or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Solid base of IBM i technical knowledge and experience in computer operations and programming (microcomputer hardware and software knowledge a plus).
  • Some experience with the company's current hardware and software applications.
  • Good planning, organizational, and time-management skills.
  • Good writing and analytical/problem‑solving skills.
  • Ability to deal effectively with a wide variety of company users, as well as outside vendors and consultants.


  • Predominately sedentary office position with high frequency of keyboarding/computer work required.
  • Off hour and weekend work may be required.
  • The physical demands are minimal and typical of similar jobs in comparable organizations.
  • The work environment is representative and typical of similar jobs in comparable organizations.

How to Apply:

Submit cover letter, salary requirements and resume, in strict confidence.

Apply Online

If you have any questions, please call 800-451-5000

We consider applicants for all positions without regard to race, color, religion, sex, national origin, ancestry, place of birth, gender identity, physical or mental disability, sexual orientation, genetic information, age, or veteran status, or any other legally protected status. Applicants requiring accommodation in the application and/or interview process should contact the Human Resources Department at ContactHR@VermontMutual.com.

We offer a comprehensive and competitive benefits package for all of our employees:

Competitive Salary
Paid Time Off
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance

Life Insurance
Disability Insurance
Professional Development
Wellness Programs
Company-sponsored Events
...and more!

Questions? Please call us at 800-451-5000

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