Vermont Mutual Insurance Group® stands ready to support you when you need us the most; after you have sustained a loss. Our qualified claims representatives will assist you in all aspects of your claim, whether it involves a Home, Auto or Business loss. Our staff will take the action needed to handle your claim in a prompt fashion, and will be there for you throughout each step of the process. We will provide you with a high level of customer service, and strive to leave you feeling satisfied once your claim is concluded.
To report a claim, please visit: Report A Claim
If your efforts to reach your independent agent have failed and you have an emergency claim – you may call toll-free (800) 435-0397, 24 hours a day, 7 days a week.
We may also be reached at our claims office:
89 State Street
PO Box 188
Montpelier, Vermont 05601-0188
Phone: (802) 223-2341
Toll Free: (800) 435-0397
Fax: (802) 229-7647
After Hours Emergency Claims Reporting:
Click here to send an email to Claims.