If you have any questions or concerns about our claims service, please contact us using one of the methods of communication below. If you have a claim to report, please contact your local independent agent.
If your efforts to reach your independent agent have failed and you have an emergency claim – you may call toll free (800) 435-0397 24 hours a day, 7 days a week.
We may also be reached at our claims office:
Vermont Mutual Insurance Group
89 State Street
PO Box 188
Montpelier, Vermont 05601-0188
Phone: (802) 223-2341
Toll Free: (800) 435-0397
Fax: (802) 229-7647
Hours of Operation: Monday – Thursday 7:45 a.m.- 4:30 p.m. | Friday: 7:45 a.m.- 3:15 p.m.
After Hours Emergency Claims Reporting:
Toll Free: (800) 435-0397
Click [email protected] to send an email to Claims.
To report suspected Insurance Fraud, please contact [email protected]